Returns & Exchanges
At Velour Beauty, we want you to love your glow. If you are not completely satisfied with your purchase, you can return or exchange eligible products within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Securely place the unused or gently used products in their original packaging, ensuring all components are included to qualify for a refund.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it to the outside of your return package.
Receive Your Refund
Once our warehouse inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing